Travel Insurance

If your premium is $300 and above, you may pay by monthly instalments under the Instalment Payment Plan (IPP). This can be done with your UOB Visa / Mastercard credit card for any new business or renewal applications. IPP is an interest-free instalment plan offered by the banks. At the moment, this arrangement is only available with UOB. You can choose between six or 12 months 0% interest IPP.

The bank will bill you monthly. The amount deducted will be reflected on your monthly credit card statement.

Your travel insurance policy will remain in force, but the bank will issue finance charges, interest and fees on the outstanding amount at their prevailing rate.

We’ll provide a cancellation refund if you haven’t made a claim or if there hasn’t been an incident that’s likely to give rise to a claim during the current period of insurance. Refunds will be credited through the original payment mode, wherever possible, within 14 working days. However, your instalment with the bank will still carry on.

Yes. If you wish to allow someone else to make the payment for you, they may enter their credit card details.

You’ll receive a confirmation via SMS once the policy purchase is completed. We’ll also send a confirmation email to your designated address that contains a soft copy of your Singlife Travel Policy document, policy summary, summary of cover and receipt of payment. You may print or save these documents on your chosen device. Further to that, you can download additional copies of the policy online. Simply log in to MySinglife

Please contact us at personal_insurance@singlife.com or call us at:
+65 6827 9933, Mondays to Fridays, from 08:45 to 17:30 
(excluding public holidays)

Please verify your credit card details. Also, it’s recommended that you use Internet Explorer 11 or Google Chrome as a minimum for the online purchase and payment process. If you’re still facing problems, please call our Customer Services Department at +65 6827 9933.