MySinglife

Your MySinglife account will be locked temporarily for security reasons whenever there are multiple incorrect password attempts.

Please wait for 10 minutes before you try again. Alternatively, you can change your password via the ‘Forgot password?” option.

Step 1:  Select ‘Forgot password?’ at MySinglife portal’s login page.

Step 2: Enter the email address associated with your MySinglife account and select “Send”. You’ll receive an email with instructions on how to reset your password.

You may speak to our customer support team at +65 6827 9933 (Monday to Friday, 8:45 am to 5:30 pm, excluding Public Holidays) to recover the username for your MySinglife account..

This is likely due to the following reasons:

1. You don’t have a MySinglife account with us
2. Your MySinglife account is inactive

If you require further assistance, please contact our customer support team here or call us at +65 6827 9933 (Monday to Friday, 8;45 am to 5:30pm, excluding Public Holidays).

You can view all your investment account(s) on MySinglife portal's dashboard page via the "Investment" tab.

Upon selection, you will be directed to the respective investment platform to view the details of your investment account(s).

You may access the Fund Shortlists from:

1. The “Home” tab (Accessible via the left-hand menu)

2. The “Quick Access” menu (Accessible via the “Invest” dashboard)

View your policy documents by logging into My Singlife. Once logged in:

• Click ‘MyDocuments’ on the landing page when on mobile; or
• Click ‘MyDocuments’, which is accessible from the right-side menu if you’re on desktop; or
• Click on the ‘Home’ tab, which is accessible from the left-side menu (on both desktop and mobile), followed by ‘MyDocuments’. 

You can view your policy documents for Life & Health insurance policies, Savings & Investment-Linked insurance plans, and General Insurance policies via MySinglife portal.

You are unable to view the other policies at the current moment, but we are actively working on including this feature.

You may view your other Singlife policies through the Singlife Customer Portal.

If you’ve purchased an insurance policy or are covered under Singlife’s Group insurance, you’ll receive a welcome email to set up your MySinglife account.

Please follow the steps below to complete your registration:

1. Visit the MySinglife login page and click “Create an account”.
2. Enter your NRIC and Date of Birth.
3. A One-Time Password (OTP) will be sent to your registered email address.
4. Enter the OTP to verify your identity and review your account details, including your email address and mobile number.
5. Create a secure password to complete the registration process.

Once registration is complete, you can use the same login credentials to access both the MySinglife Portal and the Singlife App.